E48 CRM for Manufacturing
Drive better sales forecasting, both direct and through the channel.
What you get in E48 CRM for Manufacturing?
Real time reporting & Dashboard
Monitor your marketing, sales and customer support metrics in a single dashboard. Use Reports to turn your data into insights. Manage existing relationships better and build new ones – one customer at a time.
Dashboards show real-time insights into customer data like Leads, Opportunities, and Accounts. You’ll also be able to:
- Customize charts and reports or filter on CRM reports to analyze sales performance.
- See information as it happens with real-time sales performance Dashboards and pipeline reports.
- Customize your Dashlet to display data in a variety of formats.
- Automatically consolidate data from various teams so management can focus on the analysis and decisions to drive their business.
- Monitor account progress, pipeline by sales stage and sales performance including closed and expected revenue for the quarter.
- Monitor how your sales reps and teams are performing.
Increase Up-Sell revenue
You will uncover up-sell and cross-sell opportunities at your existing customers by better capturing their needs, understanding previous purchase history and future potential. Map this information to your product or service catalog to run targeted promotions and expand your product footprint at the customer. Sales reps can now offer more relevant products and services to your customers that have a higher chance of conversion and additional sales revenue.
Leveraging the power of Activity Streams, sellers uncover relationships within key accounts they may not know exist. By analyzing email activity, CRM helps sales teams better understand customer health, find missing contacts and opportunities and unlock warm introductions, uncovering white spaces and making renewals more predictable.
Collaborate with dealers
Improve social collaboration among CRM users with personalized updates. CRM Activity Streams are available on the home page or at the module and record level so each user can learn and act on the most relevant information.
CRM gives you predictability, consistency, and control of your distributor channel. It allows you to gather and analyze all kinds of information from across your distributor or dealer network, allowing you to gauge performance and identify gaps. Based on these insights, you can communicate clearly and consistently, provide guidance, and create incentives and tools that will help your dealers succeed.
Collaboration capabilities help you educate, on-board and respond to distributor inquiries faster. You can define and automate processes for improved collaboration with distributors on pipeline visibility, forecasts and quote approvals.
Marketing Campaign Management
Your team can optimize their marketing spend by running targeted and personalized campaigns that deliver the right message ahead of the competition. Marketers can stay connected and top of mind with your prospects and customers with simple, effective campaign management. Build multi-channel, multi-touch campaigns with intuitive Campaign Wizards, and track every action and conversion across email, text, in-person events, or even via social media.
Boost Lead to Opportunities conversion rates
Quickly identify and track your hottest leads from multiple campaigns, with our lead management software. Turn over the leads to sales seamlessly for a faster lead to opportunity conversion. Measure the effectiveness of your marketing campaigns with rich dashboards.
Automatically capture leads across multiple channels. Convert leads to opportunities quickly. Design business rules to route the lead to the correct salesperson based on territory, team or specialty. Close the loop between marketing and sales by automating the lead hand-off process.
Understand the ROI of marketing programs and their impact on your sales pipeline. Relate opportunities to specific campaigns and track which channel is the most/least profitable. Measure campaign effectiveness based on a variety of attributes, including leads created new opportunities, closed-won deals, win rate and more. Replicate successful campaigns in a few simple steps.